Dear patients, please accept our apologies once again as there is an intermittent technical fault with our phones. We have reported it and are awaiting a response. Some incoming calls cannot be heard at all. Please use the e-consult service instead if you can. If you have a medical emergency, please call 999. If you need to contact us urgently but can’t get through on the usual number, please use our emergency backup number 01239 xxxxxx.