We aim to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur. 

We apologise in advance for problems you may encounter due to severe pressure on our services. We want to resolve any problems quickly, so in the first instance please ask to speak to our Operations Manager Lisa Owen, who is here to help with any problems you may have.

If you feel your complaint has not been resolved, we have a Practice complaints procedure which we follow. 

Please click here to download our Complaints Policy, Complaint form, andComplaint 3rd party consent form