Phone fault reporting

Regrettably we are still having problems with our telephone system. Engineers are working to resolve these but it is taking time. If you encounter a problem with the our system, please let us know by completing the telephone fault reporting form below. This will help us to identify problems early and to get them fixed. […]

Phones broken

Dear patients, please accept our apologies once again as there is a call handling fault with our phones leading to calls being disconnected before they join the queue. We have reported it and are awaiting a response. Some incoming calls cannot be heard at all. Please use the e-consult service instead if you can. If […]

New Covid Safe Measures at CHC

Due to the rapid spread of the Omicron variant please DO NOT attend Cardigan Health Centre unless you have an appointment. For appointments, if possible, please wait in your car until called to come into the surgery. If it is more than 15 minutes after your appointment time, please call reception on 01239 612 021 […]

Flu immunisation

Dear patients, please accept our apologies for the shortage of vaccine at the flu clinic today which was due to circumstances beyond our control. A minority of patients were not able to be vaccinated today. Unfortunately the vaccine delivery has been delayed but should arrive in the next few weeks. We will be vaccinating patients […]

Covid Booster Advice

Please do not call the surgery about Covid vaccination because we are not delivering them and cannot make bookings for you. Instead please call 0300 303 8322 or email COVIDEnquiries.hdd@wales.nhs.uk You can find information about the Hywel Dda Covid Vaccination programme at the Hywel Dda website here.

Cardigan Covid Risk is High

Dear Patients, Please DO NOT COME INTO THE HEALTH CENTRE if you have symptoms that may be caused by COVID. These include cough, headache, fever, loss of sense of smell/taste, sore throat. Please call 119 to book a covid test. If you need to speak to us, please use E-consult instead, or telephone us in […]

Phones broken again

Dear patients, please accept our apologies once again as there is an intermittent technical fault with our phones. We have reported it and are awaiting a response. Some incoming calls cannot be heard at all. Please use the e-consult service instead if you can. If you have a medical emergency, please call 999. If you […]

Telephone Delays

Dear Patients, we are aware of increasing concerns about the length of time patients are having to wait on the phone before it is answered by reception and some problems with calls being cut off or lost in the system completely. We apologise for these ongoing problems and are doing our best to fix them. […]