Cardigan Covid Risk is High

Dear Patients, Please DO NOT COME INTO THE HEALTH CENTRE if you have symptoms that may be caused by COVID. These include cough, headache, fever, loss of sense of smell/taste, sore throat. Please call 119 to book a covid test. If you need to speak to us, please use E-consult instead, or telephone us in […]

Phones broken again

Dear patients, please accept our apologies once again as there is an intermittent technical fault with our phones. We have reported it and are awaiting a response. Some incoming calls cannot be heard at all. Please use the e-consult service instead if you can. If you have a medical emergency, please call 999. If you […]

Telephone Delays

Dear Patients, we are aware of increasing concerns about the length of time patients are having to wait on the phone before it is answered by reception and some problems with calls being cut off or lost in the system completely. We apologise for these ongoing problems and are doing our best to fix them. […]

Telephones are now working

We are informed that the faulty equipment causing our telephone system to fail has now been replaced and the system is working again. Please accept our sincere apologies for this system failure. Please bear with us as, in common with all primary care services in the UK, we are experiencing an unprecedented demand on our […]

Telephones are down

We are aware of a system-wide failure of the telephone systems of local hospitals including Cardigan Integrated Care Centre. Regrettably there is also a fault with the eConsult site which we are asking to be fixed. Please accept our apologies for this which is beyond our control. We have not been given any explanation of […]